Contact

Contact and enquiries

Questions about a specific ride belong with the organizer of that ride. This page explains what you can ask, where reliable answers come from and how to write an enquiry that gets a clear reply.

What to ask

Types of questions you can raise

Event details

Dates, start times, the venue, the meeting point and how long the day is expected to run.

Participation requirements

Any requirements for age, licence, previous experience or fitness that apply to the ride.

Gear and machines

Which protective gear is required, and whether machines or any equipment are provided or must be brought.

Costs and availability

The current price, what it includes, how many places are open and how to secure one.

Booking terms

How registration, changes, transfers and cancellations are handled, confirmed in writing.

Access and support needs

Dietary, medical or accessibility considerations you would like the organizer to know about in advance.

Reliable sources

Where official answers come from

This website is an independent information hub and does not take bookings or publish organizer contact details. To protect riders from outdated or unofficial information, phone numbers, email addresses, addresses and social profiles are not listed here unless they can be verified.

Use the contact details printed in your official registration or confirmation materials, or the organizer's own verified channels. If you received details from a third party, double-check them against an official source before sharing personal information or making a payment.

  • Use contact details from official registration or confirmation materials
  • Prefer written replies for prices, terms and requirements
  • Be cautious with payment requests from unverified sources
  • Keep a copy of every confirmation you receive

Write a clear enquiry

What to include in your message

  1. Say which ride you mean

    Mention the event name and the date you are interested in, so your question is matched to the right session.

  2. Describe your riding level honestly

    A short, honest description of your off-road experience helps the organizer advise whether the ride suits you.

  3. Ask one clear question at a time

    A short numbered list of questions is easier to answer completely than one long paragraph.

  4. Mention any special needs early

    Raise medical, dietary or accessibility considerations before the day, not on arrival.

Answer it yourself first

Many questions are already covered

Preparation, gear and etiquette questions are answered in the Rider Guide and the FAQ.